City Hall is looking to clarify the complaint process for the homeless shelters it funds in response to multiple shelter residents alleging neglect from staff.

City Council heard testimony Tuesday night from clients of The People Concern, which operates three homeless shelters in Santa Monica, before deciding to renew the agency’s $1.6 million in funding for the next two years. Multiple speakers told Council that staff at Samoshel, a shelter near City Hall, neglected the health and safety of residents and did not adequately assist them in finding permanent housing.

Read More: https://www.smdp.com/city-renews-funding-for-homeless-shelters-with-a-catch/172361